There are so many different definitions and interpretation of quality. A search of "Definition of Quality" on Google returns over a million of entries. The following are a few of them.
BusinessDictionary.com
1. General: Measure of excellence or state of being free from defects, deficiencies and significant variations.
2. Manufacturing: Strict and consist adherence to measurable and verifiable standards to achieve uniformity of output that satisfies specific customer or user requirements.
Cambridge Advanced Learner's Dictionary
1. Noun: [C or U] How good or bad something is.
2. Noun: [U] A high standard.
3. Adjective: Of a high standard.
ISO 8402-1986 Standard
The totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs.
Six Sigma
Anticipate and honor the need of an intending user.
Wiktonary
1. [U] Level of excellence.
2. [U] The degree to which a man made object or system is free from bugs or flaws, as opposed to scope of functions or quantity of items.
